Job Description

• Qualification : Graduate (any stream)
• Driving license and two wheeler must
• Comfortable for travelling
• Salary bracket : 13-14 K (CTC)

 

Basic Roles & Responsibilities:

 To Visit service center of Consumer Durables / Retail outlets and perform Audits at various locations and multiple states.

 Perform audits at service center on various pre-defined parameter (Technical & Non-technical)

 Capture VOC of dealers & customers by physical visits & via telecom.

 Good written and verbal skills. (Must be proficient in English or Hindi as well as in regional language.)

 Prepare reports and analysis as necessary to determine areas of improvement & opportunity.

Eligibility:

 This would be an extensive traveling role and person would have to travel across Pan India.

 Any Graduate.  Min. 2 years of experience in consumer durable industry (In service domain).

 Good communication and analytical skills

 Time Management.

 Ability to multi-task.

 Ability to work well under pressure.

 Customer Service.

 Focus on Quality.

 Excellent knowledge of Excel, Word and PowerPoint.